You can find a list of our services here

Appointment Policies: Your appointment time is reserved specifically for you. Late cancellations or missed appointments impact our ability to serve other clients, which is why we have firm policies in place to respect both your time and ours.

Booking Policy: A valid debit or credit card is required to secure your appointment. A $50 non-refundable retainer is due at the time of booking and will be applied to your total at checkout. This deposit holds your spot and confirms your appointment.

Reschedule Policy: You may reschedule your appointment up to 48 hours in advance. Your deposit may be transferred once when rescheduling. If the appointment is rescheduled again, a new deposit will be required.

Cancellation Policy: All deposits are non-refundable. If you cancel your appointment, a new retainer will be required to rebook.

• Less than 48 hours before the appointment will be charged 50% of the service total.
  
• Same Day Cancellations will be charged 75% of the service total.
  
• No-shows will be charged 100% of the service total and will no longer be able to book future appointments.
  

Late Policy: Please arrive on time. Being late will cut into your treatment time, and we do not extend services beyond your scheduled slot. If you are more than 12 minutes late, your appointment will be cancelled and charged as a same day cancellation.

Sick Policy: If you are feeling unwell or have any symptoms of illness, please reschedule in a timely manner. For the health and safety of all clients, no sick clients will be accepted — no exceptions.

Children & Guests: We do not service clients under 18 years old. Children or extra guests under the age of 18 are not permitted in the treatment space.

These policies are in place to ensure a safe, respectful, and smooth experience for everyone. By booking, you acknowledge and agree to these terms.

All new clients must complete the intake form shown at the time of booking. This must be completed before your appointment. Please ensure that all skincare products, medications, and conditions are listed in the form, especially allergies.

Please do not use any exfoliating products (physical scrubs, chemical exfoliants aha/bha, retinols, etc.) at least 72 hours before your appointment.

Please avoid getting your haircut/beard and and/or eyebrows done at least 48 hours prior.

We accept:

- Cash

- Credit / Debit Cards

- Apply Pay

- HSA/FSA

- ShopPay for Shopify

We are located inside Cachet Salon & Suites.

451 S Main St, Fort Worth, TX 76104 - Suite #25

You can find our shipping policy here