Appointment Policies: Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in my day that could have been filled by another client. With that being said, we require a 48 hours notice for any changes to your appointment. A valid debit/credit card on file and a $50 non-refundable retainer is required to secure your appointment. The retainer will be applied to client's balance on the day of the appointment.

Reschedule Policy: You can reschedule your appointment 48 hours prior to your service. Your retainer can be transferred one time when rescheduling, after that it will be forfeited.

Cancellation Policy: Please keep in mind, all retainers are non-refundable, so if you cancel your appointment you will have to pay a new retainer when rebooking. Failure to cancel your appointment at least 48 hours before your service will result in a fee of 50% of the service price. If you cancel same day you will be charged 75% of the service price. If you are a no-show you will be charged 100% of the service price and are no longer able to book with us.

Late Policy: Please arrive on time. Lateness will erode into your appointment time and I cannot, and will not, overrun to accommodate your lateness. If you are more than 12 minutes late to your appointment you will be asked to reschedule and your appointment will still be charged at full price.

Sick Policy: If you are feeling sick prior to your appointment or have any symptoms, please reschedule in a timely manner. I will not accept anyone who is sick. No exceptions.

Children & other guests: I do not service children under the age of 18. Children or extra guests under the age of 18 are not permitted.

If you cannot agree with our policies please do not book, as our policies are for everyone and are non-negotiable.

All new clients must complete the intake form shown at the time of booking. This must be completed before your appointment. Please ensure that all skincare products, medications, and conditions are listed in the form, especially allergies.

Please do not use any exfoliating products (physical scrubs, chemical exfoliants aha/bha, retinols, etc.) at least 72 hours before your appointment.

Please avoid getting your haircut/beard and and/or eyebrows done at least 48 hours prior.

We accept:

- Cash

- Credit / Debit Cards

- Apply Pay

- HSA/FSA

- ShopPay for Shopify

We are located at 3442 Williams Rd., Benbrook, TX 76116

ALL services are final sale.

Product returns are not accepted for the following:

• General Dissatisfaction
• Allergic Reaction
• Open/Unused Products

All items are checked prior to shipping. If you believe that your item was damaged in transit please contact deztheticsco@gmail.com within 48 hours, including a picture of the damage in order to receive replacement.